Terms and Conditions hm88 — Guidelines for Using Our Platform

1. Acceptance of Terms and Conditions

By registering an account, accessing, or using any service provided by hm88, you hereby acknowledge that you have read, understood, and agreed to be bound by all Terms and Conditions stated in this document. This acceptance takes full effect as soon as you click the "Register" button or use any feature of the hm88 platform for the first time.

These Terms and Conditions apply to all users of the hm88 platform without exception, including visitors browsing the website without a registered account. Continued use of the platform following any amendments to the Terms and Conditions also constitutes acceptance of those changes.

2. Member Eligibility

To register and use the hm88 platform, you must meet all of the following eligibility requirements at all times:

• You are 18 years and above at the time of registration. hm88 strictly prohibits the use of the platform by underage individuals and will take immediate action if such a violation is detected.
• You register and use the platform solely in a personal capacity, and not on behalf of another person or as a third-party agent.
• You are not located in any jurisdiction where online gambling is prohibited under applicable local laws.
• You have never been declared bankrupt or entered into any voluntary arrangement with creditors that affects your ability to fund gambling activity.
• You register only one account. Multiple account registrations by the same individual are strictly prohibited.

Hm88 reserves the right to request proof of identity at any time to verify a member's eligibility. The identity verification (KYC) process is part of the platform's standard procedures and is designed to protect all parties involved.

3. Registration & Account Management

3.1 Registration Information

All information you provide during registration must be accurate, complete, and up to date. You are fully responsible for keeping your personal information current should any changes occur. hm88 is not liable for any loss or inconvenience arising from inaccurate or outdated information provided by the member.

3.2 Password Security

You are fully responsible for maintaining the confidentiality of your password and account login details. Never share your login information with any other party. hm88 shall not be held liable for any losses arising from unauthorised use of your account due to your own negligence in safeguarding your password.

3.3 One Account Per Individual

Each individual is only permitted to hold one active account on hm88. Registering or using multiple accounts — whether under your own name, another person's name, or by any other means — is a serious violation of these terms and will result in the closure of all associated accounts and forfeiture of any balances and wins.

4. Deposits and Withdrawals

Hm88 supports a variety of local Malaysian payment methods including FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. All transactions are protected by 256-bit SSL encryption to ensure your financial security.

• Minimum Deposit Limit: RM10 per transaction for most payment methods.
• Minimum Withdrawal Limit: RM30 per withdrawal request.
• Withdrawal Processing Time: Withdrawal requests are processed within 1 to 3 business days, depending on the selected payment method and verification requirements.
• Identity Verification: hm88 reserves the right to request verification documents before processing any withdrawal, in compliance with standard anti-money laundering (AML) and KYC procedures.
• Withdrawal Method: Withdrawals must be made using the same payment method used for the deposit, except in specific cases approved by the hm88 finance team.

5. Bonuses and Promotions

Hm88 offers a variety of bonuses and promotions from time to time to eligible members. All bonuses are subject to wagering requirements and specific terms stated in each promotional offer. Please read the terms of each bonus carefully before claiming.

• Bonuses cannot be withdrawn directly — they must first be fulfilled through the specified wagering requirements.
• Hm88 reserves the right to void any bonus claimed through dishonest means, fraud, or abuse of the promotions system.
• Each promotion is limited to one claim per member, per household, and per device, unless stated otherwise.
• Hm88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Winnings obtained using bonus funds will be calculated based on the ratio of bonus money to cash used.

6. Game Rules

All games available on hm88 are operated in accordance with industry-standard rules. Game results are final and cannot be disputed unless a proven technical error has occurred. In the event of a technical fault or system disruption, hm88 reserves the right to void the affected game rounds and return the original bets to the members.

Hm88 uses a Random Number Generator (RNG) system that has been verified and audited by an independent third-party body to ensure the fairness of all games. Game rounds in progress at the time of any disruption will not be counted as valid wins or losses until the outcome is confirmed by the system.

7. Prohibited Conduct

Hm88 operates a zero-tolerance policy against all forms of fraud, manipulation, or platform abuse. The following actions are strictly prohibited and may result in immediate account closure:

• Using automated software, bots, scripts, or any technological tools to automate gameplay or exploit the platform's systems.
• Opening multiple accounts or colluding with other members to manipulate game outcomes or abuse the bonus system.
• Harassing, threatening, or behaving rudely toward the hm88 support team or other members.
• Using funds obtained illegally or through money laundering activities to deposit into a hm88 account.
• Any attempt to hack, breach, or disrupt the technical infrastructure of the hm88 platform.
• Providing false information during registration or the KYC verification process.

8. Account Suspension and Closure

8.1 Closure by hm88

Hm88 reserves the right to suspend or close any member's account at any time if there is reasonable cause to believe that a violation of the Terms and Conditions, fraud, abuse, or unlawful activity has occurred. In such circumstances, the account balance may be held pending investigation.

8.2 Closure by Member

You may close your account at any time by contacting the hm88 support team via live chat. Before closure, ensure that all pending withdrawal requests have been settled and that no active bonus conditions are affecting your balance.

8.3 Self-Exclusion

Members who wish to take a temporary break from the platform may use the self-exclusion feature available. The self-exclusion period can be set between 30 days and 12 months. During the active exclusion period, access to the account and all wagering services will be fully blocked.

9. Limitation of Liability

Hm88 shall not be liable for any indirect, consequential, or special losses or damages arising from the use of or inability to use our platform, including but not limited to:

• Loss of money resulting from unfavourable game outcomes.
• Service disruptions due to scheduled or unplanned system maintenance.
• Losses caused by unauthorised access to your account due to your own negligence.
• Any technical issues with the user's device or internet connection.

In all circumstances, the maximum total liability of hm88 to any member shall not exceed the net deposit amount made by that member within the 30 days preceding the claim.

10. Personal Data Protection

Hm88 is committed to protecting your personal information in accordance with industry best practices and applicable privacy legislation. All personal data you provide is collected, stored, and processed in accordance with hm88's comprehensive Privacy Policy. Please refer to our Privacy Policy page for full details on how we handle your data.

By using the hm88 platform, you consent to the collection and use of your information as described in our Privacy Policy. hm88 will not sell or transfer your personal data to third parties without your explicit consent, except as required by law or legitimate enforcement obligations.

11. Responsible Gaming

Hm88 takes responsible gaming seriously and provides a range of tools to help members manage their playing habits. We encourage all members to set personal limits and play within their means.

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set the maximum loss amount you are willing to absorb within a given period.
• Session Time Limit: Limit your gaming session duration to avoid excessive play.
• Self-Exclusion: Block access to your account for a set period if you feel you need a break.

If you feel that gambling is beginning to affect your personal, financial, or family life, please seek help immediately. More information is available on the Responsible Gaming page.

12. Amendment of Terms and Conditions

Hm88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our discretion. Any material changes will be communicated to members via in-platform notifications or email at least 7 days before taking effect.

Continued use of the hm88 platform after the effective date of any changes constitutes your acceptance of the updated Terms and Conditions. If you do not agree with the changes, you have the right to close your account before they take effect.

The latest version of these Terms and Conditions is always available on this page and clearly dated for your reference. Should there be any discrepancy between a translated version and the original Bahasa Melayu version, the Bahasa Melayu version shall prevail.